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Enterprise Information Systems |
TZUR delivers comprehensive UI design solutions, for various enterprise information systems:
- Call Centers & CRM
- Enterprise Portals, Intranets and Knowledge Management Systems
- Finance and Logistic Systems (ERP)
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Focused Solutions for Enterprise Information Systems |
As part of TZUR comprehensive User Experience solutions, we supply tailored solutions for enterprise information systems:
- Strategic recommendations to increase user efficiency and increase the commercial efficiency of the system
- Consultation on choosing an existing product and fitting it to the users' work processes
- Planning and design of the navigational processes that are shown to the users at every stage of the work process
- Planning the most efficient way in which the users use the system (field, window, keyboard, mouse)
- Planning the way in which all the interfaces are presented in one internal systems
- Planning the system's IVR menus - (for Call Centers)
- Planning and design of the presentation of the CTI system and the Softphone, as part of an inseparable component of the information system that is used by company representatives - (for Call Centers)
- Guidance and direction of the company that is integrating the product
- Planning of training guide for the systems' users
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Competitive Advantage |
Our recommendations, deliverables and reports are all based on proven scientific research and methodologies: Usability Engineering, User-Centered Design and Human-Computer Interaction.
The integration between our expertise in UI planning and design, and our expertise in user behavior analysis, results in a state of the art solutions, focusing on business goals and objectives.
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