Enterprise Information Systems

Focused Solutions for Enterprise Information Systems

As part of TZUR comprehensive User Experience solutions, we supply tailored solutions for enterprise information systems:

• Strategic recommendations to increase user efficiency and increase the commercial efficiency of the system
• Consultation on choosing an existing product and fitting it to the users' work processes
• Planning and design of the navigational processes that are shown to the users at every stage of the work process
• Planning the most efficient way in which the users use the system (field, window, keyboard, mouse)
• Planning the way in which all the interfaces are presented in one internal systems
• Planning the system's IVR menus - (for Call Centers)
• Planning and design of the presentation of the CTI system and the Softphone, as part of an inseparable component of the information system that is used by company representatives - (for Call Centers)
• Guidance and direction of the company that is integrating the product
• Planning of training guide for the systems' users

Competitive Advantage

Our recommendations, deliverables and reports are all based on proven scientific research and methodologies: Usability Engineering, User-Centered Design and Human-Computer Interaction.

The integration between our expertise in UI planning and design, and our expertise in user behavior analysis, results in a state of the art solutions, focusing on business goals and objectives.